Shipping policy

Shipping Policy

At Sauberspace Detail Supply, we are committed to ensuring that your order is processed and delivered promptly and securely. Please review our shipping policy for details on processing times, shipping methods, and insurance.

Processing Time

  • Order Processing: All orders, including those for local delivery and those with paid shipping options, are processed within 3 business days. Orders are not processed on weekends or public holidays.
  • Order Confirmation: Once your order is processed, you will receive a confirmation email with the details of your purchase and an estimated delivery date.

Shipping Methods

  • Local Delivery: For customers within our local delivery area, we offer a convenient local delivery service. Delivery times will vary between 1-2 business days based on your location.
  • Paid Shipping: For orders requiring shipping, we offer several shipping options at checkout. Shipping costs will be calculated based on the delivery address and the chosen shipping method.

Shipping Insurance

  • Insured Shipments: All items shipped by Sauberspace Detail Supply, whether through local delivery or paid shipping, are insured by our trusted shipping carriers. This insurance covers the full value of the items in case of loss or damage during transit.
  • Claims: In the unlikely event that your shipment is lost or damaged, please contact our customer service team immediately at anthony@sauberspaceds.com or (818) 926-2345. We will assist you in filing a claim with the shipping carrier and ensure that you receive a replacement or a refund as quickly as possible.

Delivery Times

  • Standard Delivery: Delivery times will vary based on the shipping method selected and your location. Estimated delivery times will be provided at checkout and in your order confirmation email.
  • Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

Contact Us

For any questions or concerns regarding your shipment, please contact us at:

  • Email: anthony@sauberspaceds.com
  • Phone: (818) 926-2345

Thank you for shopping with Sauberspace Detail Supply. We appreciate your business and are here to ensure a smooth and reliable shipping experience.